Privacy policy & cookies

Privacy Policy

We thought you may like to know we collect certain information or data about you and your visit to our website 

This policy explains how Your Story Coaching collects, stores, uses and shares personal information (including but not limited to information from which you can be personally identified such as your name, address, email address, or telephone number) and information about your visits to the network, including the pages you view, the links you click and other actions taken in connection with www.yourstorycoaching.co.uk (‘Your Data’).  It is important that you read and understand this Privacy Policy (“Policy”).

Your Story Coaching may update this Policy at any time. It is your responsibility to check for updates to this Policy, as your continued use of the Website and Your Story Coaching  Services denotes an  acceptance of this Policy. Unless stated otherwise, Your Story Coaching ’s current Policy applies to all information that Your Story Coaching have about you and your account.

For the purposes of the Data Protection Act 1998 (the “Act”), the data controller is Your Story Coaching Ltd of 28 Candlemas Lane, Beaconsfield, HP91AF.

Definitions

The Company

  • Relates to any legitimate company, on which you are directly employed, authorised on behalf of or plan to start.

The GDPR

  • ‘Strictly Necessary’ cookies stored when a user visits this website.

We will be collecting:

  • Search terms you have used to either find our website or used on our website, a record of all browsing behavior including links clicked. This is done via a cookie.

  • Information that will help us contact you in the future, including but not limited to information from which you can be personally identified, such as your: name, company name, address, phone and email.

  • And retain all personal information disclosed by you to us, we will not seek to append personal data from external sources.

  • Information on engagement with the emails and SMS messages you receive from us.

  • The IP address your router freely transmits to our web servers.

  • Your browser user agent, as freely transmitted by your computer. This includes your browser build information, your device type and your computer’s operating system.

We will not be collecting:

  • Information about browsing habits outside of our own domains (namely www.yourstorycoaching.co.uk)

  • Personal information relating to you and your private life, such as gender, age.

This data is held in highly protected cloud data storage environment within the UK and will be used to:

  • Improve the content and relevance of what we send to you,

  • Help improve the content we display on our website,

  • Answer any questions you may have submitted and retain this information to ensure a fast and effective service in the future,

  • Provide you with the fastest access to the latest content relevant to you,

  • Ensure we remain compliant under the terms of the GDPR.

Where Do We Store Your Data?

Your Story Coaching  may store and process personal information collected on www.yourstorycoaching.co.uk or other Your Story Coaching  sites in the UK or any other country including outside the European Economic Area (“EEA”) in which Your Story Coaching  or its affiliates, subsidiaries or agents maintain facilities, and by using a Your Story Coaching  service, you consent to any such transfer of your information outside your country and the EEA.

Email Options

By submitting your information into one of the www.yourstorycoaching.co.uk data capture points you are confirming the following:

  • You are doing so in your capacity as a representative of the company or;

  • You are doing so in your capacity as an individual.

  • You are over 18 years of age.

  • You are accepting the relevance of the Your Story Coaching product and services to the business interests of the company or you as an individual.

  • You are providing contact information that will facilitate the communication between Your Story Coaching and the company, or you as an individual only.

Should you wish to stop receiving emails from Your Story Coaching ;

  • You may use the unsubscribe link, which will be present within the footer of every email we send to you. Your subscription preferences will be immediately updated.

Please note we cannot accept unsubscribe requests through any other channel.

Data Security

Due to the open nature of the internet transmitting data to Your Story Coaching  must only be done via approved data transmission channels. We will endeavor to ensure your data is transmitted to us using the known best practice approaches. It’s important to note, any data you send to us is sent at your own risk.

Once your data is received, it will be stored within the Your Story Coaching  secure data environment, where we have robust processes and procedures to keep it safe.

Disclosing Your Information

We will only pass on the personal information collected if we have a legal obligation to do so.

We will not share your information with any Third Parties except to provide the products or services you have requested, when Your Story Coaching have your permission.

Your Rights

Your Story Coaching  is working hard to ensure it sets an exemplarily standard in data management and usage. Specifically, under the proposed GDPR you will have the right to request the following:

  1. Transfer of Data

  2. The right to be informed

  3. The right of access

  4. The right to rectification

  5. The right to erasure (or be forgotten)

  6. The right to restrict processing

  7. The right to data portability

  8. The right to object

  9. Rights in relation to automatic decision making and profiling

Following the formal commencement of the GDPR on the 25th of May 2018 you may exercise any of the rights listed above by writing to the Your Story Coaching on hello@yourstorycoaching.co.uk or by post to Your Story Coaching 28 Candlemas Lane, Beaconsfield, HP91AF. Your Story Coaching  will ensure your request is undertaken at no cost within 28 days of its receipt.

 

 What Are Cookies?

Like the vast majority of other websites, we use ‘cookies’ in order to provide you with the best possible experience when you visit it. Cookies are small text files that are stored on your computer when you visit a web page. They can have many purposes, and among other things may be used to store your preferences, keep you logged into a website, or to collect visitor statistics – e.g. finding out how many users viewed the site and the pages they accessed.

Cookies may be set by the website you are visiting, or by third parties who provide content that is embedded upon the site – such as YouTube videos. Some cookies are deleted automatically when you close your browser, others remain for longer periods – e.g. to retain any website preferences you have set on previous occasions.

None of the cookies stored by Your Story Coaching contain personally identifying information, and we do not use any cookies for the purposes of targeted advertising. By visiting the Your Story Coaching website you consent to cookies being stored on your computer or device. If you wish, you can disable cookies via your browser settings, however some website functionality may not work as expected.

What Cookies are Used on the Your Story Coaching Website?

Below are more details about the cookies that are stored when you visit the Your Story Coaching site. These are broken down into the 4 separate categories suggested by the International Chamber of Commerce (ICC).

Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

‘Strictly Necessary’ cookies stored when a user visits this website:

Performance Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most
often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

‘Performance’ cookies stored when a user visits this website:

Functionality Cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.

‘Functionality’ cookies stored when a user visits this website:

Targeting or Advertising Cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

No ‘targeting or advertising’ cookies will be stored by us when a user visits this website.

How can I prevent cookies from being stored?

If you wish, you can set up your web browser (e.g. Internet Explorer, Mozilla Firefox, Google Chrome etc) to prevent cookies from being stored when you visit a website. Depending on the browser you are using, you can choose just to prevent specific websites from setting cookies (e.g. Your Story Coaching), or alternatively prevent all websites from storing cookies. You may also be able to control the types of cookies that can be stored, and delete any existing cookies that have been stored already. Please be aware that if you choose to do this, some functionality on this website may not work as expected.

Below are some links to pages containing information about how to manage cookies using your web browser:

In addition, if you wish to opt out of statistics being collected by Google Analytics, you can download a plugin provided by Google.

Please note that we do not have control over any cookies set by third party services. Therefore the cookies stored by these services may vary from those shown above, and may change over time. If you would like to find out more about cookies set by these services and how to manage them, you are encouraged to view the privacy policies for these services.

Further Sources of Information

If you would like further information about cookies, please see the sources of information below:

  • All About Cookies

  • Information Commissioner’s Office Cookie Advice

  • International Chamber of Commerce Cookie Guide

  • Wikipedia Article About Cookies